I’ve tried my fair share of “fixes”, “tips” and gaming VPN services just like this and after some trial and error, I’ve come to realize that there aren’t very many ways to circumvent lag and ping issues. You’ve tried tweaks, optimizations, tips you found while Googling. I hope this helps and if not, do not hesitate reaching out to live support.I know you’ve all had moments where you sat there and thought to yourself, “Man, I wish my ping wasn’t so bad in this game.” We’ve all had them.
If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games. (Note the use of VPN is not permitted when connecting to our servers). Once the test is complete, the results are displayed.ħ- Verify you are not using VPN or proxy services. To test, go here and click the big Start Test button to start the test. *Once you’ve done that, you need to ensure that the app is checked, and that it has check marks under both the Private and Public columns.Ħ- Test your connection for packet loss or buffering. *Click Allow another app…, locate and select the app, then click Add. If the app is missing from the list, you need to add it. If it’s present, make sure it’s checked, and that both the Private and Public columns have a check mark.
Look for the game in the list of allowed apps and features. Click Allow an app or feature through Windows Firewall and then click Change settings.
Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter. Here is some basic troubleshooting you can try if having connection issues in general:ġ- Please verify the integrity of game with the Steam integrity checkĢ- Close other applications that may be taking up your bandwidth. Please note that whereas the application is not something we ban, it is not something we support either. Hello and am sorry to hear you are having issues logging in while using this software.
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